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Posted on Aug 17, 2011
Answered by a Fixya Expert

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Hi I have a problem with my NAD 763 receiver. It suddently stopped putting sound out of the speakers. Checked speakers fuse, checked all wire and connectors. reset to factory default. tried multiple sources of sound input. Among the more odd things is that the headphone plug is producing no signal either. all buttons/menus function on the unit just silent speakers/headphone. anyone got a clue on what could be wrong and/or what i should attempt since its outside warrenty im willing to try:D

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  • Master 8,546 Answers
  • Posted on Aug 17, 2011
Anonymous
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Is it muted?


Generally speaking, an amp attempts to protect itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'nekkid'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Check for loose speaker connections at the speaker as another possible root cause for intermittent shutdown.

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