How do i remove the glass from the door of the m625eg

Remove the mains lead from the wall socket.
Remove the cover, undo the screws holding the latch and replace.

Broken microwave door

See if this video will help

You cannot clean between the glass only on the outsides! If the obstruction is between the glass this will need replacing!

Most likely you have a shorted fan/light relay on the control circuit board.

If the owner's manual doesn't cover it and there's no obvious cover on the side or rear, you'll have to remove the outer wrapper.

See these files:
http://wwww.microwavedisplay.com/safety.txt
http://wwww.microwavedisplay.com/disassembly.txt

Often on a unit whose bulb is not meant to be replaced by the customer, the light is located on the right side in the air duct attached to the magnetron or on the top of the oven cavity.

Most bulbs can be matched up at hardware stores, home improvement centers, and places like Wal-Mart or even large grocery stores.

Hi Bill, I am having a same problem I have managed to order the glass from:-

http://www.4neff.co.uk/cgi-bin/product.pl?PID=876912&query=Neff%20H7871N1GB%2f01&model=H7871N1GB&path=127858

1. Open the door.

2. Take out the 2 screws just behind the handle, on the inside of the door, the door should flop down at the handle end.

3. Hold the door handle and pull the door out. It is only housed in by a slip in hooks at the bottom end.

4. Once you remove the door you will see the inner metal mesh and the inner door behind it.

5. Remove the 16 screws holding the inner glass with a special star type screw driver bit no T30.

6. Once you done that the glass housing holding the inner glass can be carefully prised free and taken off the inner door assembley.

7. Once you done that remove and inner glass, and be carefull to leave the glass glass seal intact, clean around the frame housing and the seal then replace the new inner glass and reverse the process.

PS. Becareful of the inner door once you've removed the outer door, as the hinges holding the inner door tend to shut quickly as there is less weight on the hinges.

It will do the job if you follow these instructions.Good Luck. AL

You will need to remove the door and take the door apart to clean between the glass. This process is not that difficult. Just follow these steps:

1. Open the door all the way and lift straight up at the hinges to remove from oven.

2. Place the door, face down on a soft surface to protect the door and glass. A layer of towels on a countertop or table is recommended.

3. Remove the inner door panel that goes around the perimeter of the glass. The panel is pressed in place and can be removed by using a small screwdriver or putty knife and carefully insert along the seam of the inner panel. Work your way slowly around the perimeter of the glass to release the clips that hold it in place so you can pry the plastic up and pop the panel loose. Use care not to pry against the glass.

4. With the inner panel removed, the glass should be easily accessible and can be carefully lifted out and cleaned. Clean with a good non-streaking glass cleaner.

Make sure you remember how the door is assembled as you take it apart. If you forget, the following webistes have illustrated parts listings to show how your door is assembled:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com

If you have any questions, please post back and let me know. I hope this helps you.

Hello :

Disassembling the door yourself will void the warranty and may require a service technician to repair any damage or put the door back together. It is recommended that a service technician complete this for you. It is not recommended that you disassemble the door yourself.

Things You Will Need:
Glass cleaner
Soft cloths
Glass stovetop cleaner
Steps to Remove the Glass:
Make an appointment with a service technician to remove the glass from the door.
Use glass cleaner to remove as much of the debris as possible.
For tougher stains and food debris, use a glass stovetop cleaner to aid with removal.
Once the stains and debris are removed, allow the service technician to reassemble the door.
　
Cleaning Through the Door Vents:

When the glass cannot be removed or is no longer covered by the warranty, there are other, more creative, ways that can be used to clean it.

Things You Will Need:
Long handled cleaner
Bottle brush
Yardstick/ruler wrapped in cloth
Bent hanger wrapped in cloth
Dryer vent brush
Glass cleaner
Soft cloths/towels/long socks
Duct tape (optional)
Steps to Clean Between the Glass:
Some Microwave ovens have small vents along the bottom or top of the door. These vents go in between the glass (and are likely part of the problem with other materials getting in there as well). By inserting a towel on a long-handled stick, you can gently clean between the glass without disassembling the door.First, find the vents on the door if you have them.
It may be easier to remove the door from the hinges and lay it flat on the floor. Many microwave oven doors simply lift right off of the hinges, others will require loosening a few screws first. Replacing the door should be easy to do at the end of the cleaning and will not void the warranty.
Start by choosing a long-handled cleaning tool. There are a variety of options available, so be creative.
Secure a towel or soft cloth (long socks work well) to the handle with duct tape or other strong tape. Make sure it’s well fastened so it doesn’t come off and become stuck in the door.
Moisten the towel or soft cloth with the window cleaner or other cleaning product.
Insert the cleaning tool through the vents.
Move the cloth back and forth to remove the debris from between the glass.
Remove the cloth.
Repeat with a clean cloth until all of the debris is gone.
Replace the door on the oven and enjoy the clear, clean view.

WARNING : A microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. I strongly recommend you seek the assistance of an appliance repair technician when conducting any microwave oven repair .

good luck .

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Hi, I am having a same problem I have managed to order theglass from:-

http://www.4neff.co.uk/cgi-bin/product.pl?PID=876912&query=Neff%20H7871N1GB%2f01&model=H7871N1GB&path=127858

1. Open the door.

2. Take out the 2 screws just behind the handle, on the inside of the door, thedoor should flop down at the handle end.

3. Hold the door handle and pull the door out. It is only housed in by a slipin hooks at the bottom end.

4. Once you remove the door you will see the inner metal mesh and the inner doorbehind it.

5. Remove the 16 screws holding the inner glass with a special star type screwdriver bit no T30.

6. Once you done that the glass housing holding the inner glass can becarefully prised free and taken off the inner door assembly.

7. Once you done that remove and inner glass, and be careful to leave the glassseal intact, clean around the frame housing and the seal then replace the newinner glass and reverse the process.

PS. Be careful of the inner door once you've removed the outer door, asthe hinges holding the inner door tend to shut quickly as there is less weighton the hinges.

It will do the job if you follow these instructions. AL (srahbah@hotmail.com)

I have the same problem with my M625EG-ed from about the same period. My repairman said that it would be at least 300 € for a new unit. I opened it myself and cleaned the keypad with alcohol or aceton. It's not working perfect afterwards but it is better.
There's a fuse you have to take out when opening. Otherwise you can have problems with electricity (be carefull). The fuse I had, broke down and I had to buy a new one for 20 eurocents. Also watch out with the parts where the door closes. I had some problems with that too and now (after a few months), I had to buy a new connector part on the door (its the part of the door that closes the door and gives connection for the lights). This costed 12-13 € but I'm trying to install it now.
Andy Mahieu, Jabbeke Belgium