Dell Precision M65 Notebook Logo
Posted on May 01, 2012
Answered by a Fixya Expert

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My computer wont load says its protected by password authentication system

I turn on the computer and it loads like normal if i let it completly go to the screen saying i need a password and when i try to completly restart it by hitting ctrl and f11 it wont do anything

1 Answer

General Systems Consulting

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  • Master 5,051 Answers
  • Posted on May 02, 2012
General Systems Consulting
Master
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Joined: Jan 03, 2008
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Has it ever loaded before? Is it your computer or is it stolen? If there is a password did you set it? If so, why don't you know it?

Tell us the history behind this laptop then maybe we can help you.

5 Related Answers

Anonymous

  • 5 Answers
  • Posted on Mar 20, 2009

SOURCE: Trying to restore Dell Inspiron 1501 to factory settings.

don't hit ctrl, f11 instead hit F8 and then go into Dell Factory Image Restore, that will wipe, format and reinstall all the factory software that's stored on the Recovery Drive (usually the D: drive) good luck.

http://virusremoval.vpweb.com

New York

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Anonymous

  • 3940 Answers
  • Posted on Jul 13, 2009

SOURCE: loading PBR for descriptor 2...done

Boot to the Diagnistics FN+POWER at boot, run hard drive diagnostics. The PBR Descriptor 2 message is part of the normal boot process (directing the boot loader to Primary Boot Recond 2, the C: Drive) but usually flashes on an off so fast most people never notice it. Since the boot process is not going past the re-direct it is indicative of a bad hdd (Since the re-image process crashed)
Most likely you are looking at a hard drive replacement.
Regardless you are going to need an XP CD (you'll have to reinstall windows or run recovery console at a minimum)

Anonymous

  • 338 Answers
  • Posted on Aug 19, 2009

SOURCE: dell inspirion white screen

hi there u may have to ask your friend for the password,
if the password is set in the BIOS(in the computer hardware)
try removing the bios battery this will erase the hardware configuration saved on the mainboard, dunno if it'll kill the password set.
there will be no ther way iknow, perhaps <bios flashing, but this only laptop techs can do, u need extra chips and software for that, pretty expensive

if you just cannot access windows, just reinstall another copy of it and set your own password then.(you will have to install all the programs again!)

Anonymous

  • 3940 Answers
  • Posted on Jan 07, 2010

SOURCE: password authentication system

here is your answer http://www.fixya.com/support/r3656360-dell_portable_computer_bios_hard_drive

Anonymous

  • 132 Answers
  • Posted on Oct 23, 2010

SOURCE: My dell insprion mini 1011

If the ctrl+f11 is not working then the there is dell default partition.. You have to reinstall the OS completely... If your computer is still under warranty call dell tech support they will replace the hard drive.... No warranty means try to get a external dvd drive from friends and install the OS to the computer

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