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Posted on Dec 17, 2008
Answered by a Fixya Expert

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Using adobe reader 9 on a document which read fine on version 7 returns the error "root missing or invalid"

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  • Expert 61 Answers
  • Posted on Dec 17, 2008
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Joined: Sep 17, 2008
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Solution 1
Upgrade to StuffIt 8.5, then unstuff the archive again. See Allume's Web site at
for more information.

Solution 2
Change the cross-platform preference in StuffIt, Magic Menu, or StuffIt Deluxe then re-extract the PDF file:
1. In StuffIt or Magic Menu, choose File > Preferences. In StuffIt Deluxe, choose Edit > Preferences.
2. Click the Cross-Platform icon on the left of the Preferences dialog box.
3. Select Never in the Convert text files to Macintosh format section, then click OK.
4. Re-extract the PDF file:
- If you're using StuffIt, drag the archive onto the StuffIt icon.
- If you're using Magic Menu, select the archive and then choose Expand from the Magic Menu.
- If you're using StuffIt Deluxe, press Control+Command while double-clicking the archive.

Regards
Samson Ved

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