SOURCE: Adobe interface issues
We have also seen that Adobe Acrobat doesn't produce very clear scans (with a range of scanners). Adobe gives very good pdf file size but it downsamples images.
SOURCE: I am trying to hook
Hi, I am steve, lets get you some help.
Your scanner only supports TWAIN and ISIS. Whilst you can use the scanner from Windows without any problem you can only control it from an application that supports TWAIN or ISIS.
As you have already discovered your application wants to use WIA - you cannot do this automatically. You may want to check whether your application supports either a TWAIN or an ISIS interface (I would expect it to). This is a long running issue with scanner devices.
You could use the Ricoh software and any TWAIN/ISIS enabled software to import the scans then upload the captured file into the application.
Sorry it can't be simpler than that.
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