Ricoh Aficio IS420 Flatbed Scanner Logo

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Posted on May 14, 2017

Software Problem My scanner is working properly, however the program I use with it is inot. One of the executable files is corrupted. I am using Image Search for Windows and the ISW32.exe file is corrupted. If anyone has this program I could use a copy of this file to get my program working properly again. It should be in the ISW folder and may be either isw32.exe or isw32old.exe. I know this is a very old document management program but it works really well for the application we are using it for. Any help will be greatly appreciated.

2 Related Answers

Anonymous

  • 9 Answers
  • Posted on Oct 23, 2007

SOURCE: Adobe interface issues

We have also seen that Adobe Acrobat doesn't produce very clear scans (with a range of scanners). Adobe gives very good pdf file size but it downsamples images.

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Anonymous

  • 394 Answers
  • Posted on Jan 17, 2011

SOURCE: I am trying to hook

Hi, I am steve, lets get you some help.
Your scanner only supports TWAIN and ISIS. Whilst you can use the scanner from Windows without any problem you can only control it from an application that supports TWAIN or ISIS.
As you have already discovered your application wants to use WIA - you cannot do this automatically. You may want to check whether your application supports either a TWAIN or an ISIS interface (I would expect it to). This is a long running issue with scanner devices.
You could use the Ricoh software and any TWAIN/ISIS enabled software to import the scans then upload the captured file into the application.
Sorry it can't be simpler than that.

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