Ricoh Aficio  GX3050N All-In-One Printer Logo
Posted on Mar 29, 2009

Scan to Email problems

I'm trying to scan and send the scan from the printer to the email. It keeps giving me an error message ''Cannot connect to SMTP server''. I have entered the SMTP server details that I use normally to send emails. The printer is connected to my home network, and I can connect to and print from the printer from my laptop. Any thoughts? Thanks, N PS I'm actually using a GX3050SFN.

5 Related Answers

A

Anonymous

  • Posted on Mar 09, 2008

SOURCE: Cannot scan to email Konica Minolta 250 Bizhub

To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.

Ad

Anonymous

  • 78 Answers
  • Posted on Apr 19, 2008

SOURCE: Ricoh Aficio 1075 - SMTP error message

To use the scan to email function on your copier you need some settings from your internet provider (email setting specifically). Go into Outlook options and get your SMTP server, user name and password.

On your copier you need to change under User tools, system setting and file transfer and put these settings in. As long as your machine is set up for scan to folder thats all you should need.

Bubbabear64

Tim Babcock

  • 2794 Answers
  • Posted on Oct 20, 2008

SOURCE: Scanning to C352 server connect error

Check you smtp server settings in admin settings. Verify there correct. If your smtp server needs your email address and password to send, that should be populated as well under them smtp authentication settings.

Anonymous

  • 86 Answers
  • Posted on Jun 15, 2009

SOURCE: Brother MFC-7840W won't connect to gmail. DNS resolution error.

I'm pretty sure that the problem (though the machine indicating otherwise) is that gmail requires SSL, and the Scan to Email (server) doesn't support SSL. If this is the problem, you can easily check it out by trying to use some other mail, with another SMTP server, which doesn't require SSL.

Anonymous

  • 214 Answers
  • Posted on Oct 15, 2009

SOURCE: Unable to scan to email after switch to Exchange 2007

check the server settings, maybe user authentication is needed, check from server side, what the printer is trying to do and where it fails. check printer e-mail settings, try these setting in computer.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

356 views

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6751 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3869 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3269 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...