Apple MacBook Pro Laptop Computer with Intel Duo Core 15.4 Inch PC Notebook Logo

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Posted on May 25, 2009
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Frozen pointer my macbook pro 17-inch suddenly decided to start up where the pointer is frozen in the top left corner. i can't point to anything so i my only recourse is to press the power button and watch it happen all over again. i've zapped the PRAM for 2 chimes, then chimes, took out the battery and restarted , and pointer is still frozen.

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Keith Wicks

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Keith Wicks
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Use an external mouse to regain control of the pointer. Then go to System Preferences/Accessibility/Mouse & Trackpad and uncheck Enable Mouse Keys near the top of the window. You can then disconnect your external mouse and use the trackpad instead. I had the frozen pointer problem and solved it in this way. I had not previously opened Accessibility but, for some unknown reason, the Enable Mouse Keys box had become active.

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  • Posted on May 25, 2009
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Try en external USB mouse, if that still doesn't solve it, press Ctrl+Alt+Del, go to Processes, look for explorer.exe,click on in and " end process", click on "File", New Task", and type explorer, see if you can move your pointer now!

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