Acer Aspire 5610-4648 Notebook Logo
Posted on Jun 01, 2009
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Webcam problem Everytime I try to take a photo of me with my built in crystal eye camera (on my acer laptop), it won't let me or a box comes up saying, ' This application has failed to start because Image.dll was not found. Re-installing the application may fix the problem. {OK}' So I click OK and then another box comes up saying, 'Acer Crystal Eye Webacam has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. {Close program) So I click it and nothing is happerning. What am I going to do? :/

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norman

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  • Posted on Jun 01, 2009
norman
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Nothing it never finds a solution if you have empowering technology try ALT +F10 but remember this will start the laptop from man. and you will lost everything so back everything on to disc.

Lee Hodgson

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  • Posted on Jun 01, 2009
Lee Hodgson
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Hi there.
Go here to Acer support, choose your operating system and download the camera drivers & install them, this should clear the problem up for you.

http://support.acer-euro.com/drivers/notebook/as_5610.html

Good luck and thanks for choosing FixYa!!

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  • Posted on Jun 01, 2009
Anonymous
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Re install the drivers and software.
copy and paste this link into your browser, then look at the list and download the driver for your camera.

http://us.acer.com/acer-v2/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3750&sp=page15e&ctx2.c2att1=25&miu10ekcond13.attN2B2F2EEF=3750&CountryISOCtxParam=US&ctx1g.c2att92=453&ctx1.att21k=1&CRC=2054404012

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