Press and hold center action button while holding red power button
Note that this will erase all of the contents on your phone.
To perform the hard reset, hold down the center select button in the
middle of the D-pad/joypad (the raised silver one.) Then, continuing
to hold it for at least five seconds, press the power button to allow
the device to power up. Continue to hold the select button until you
get a screen which asks if you want to perform the master reset. Let
go of the select button, and press the appropriate soft action key to
respond yes.
Hope I helped,
Tom
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