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Anonymous Posted on Oct 06, 2014

<!-- from fixya rte -->How do I reset drum error message - Brother MFC-7420 Printer

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darinthal

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  • Brother Expert 181 Answers
  • Posted on Oct 08, 2014
darinthal
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Joined: Sep 23, 2009
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These machines need to have their drum units replaced every 12000 pages. If you have replaced it then it needs to have the machine reset. Normally the instructions are included in the box with the new drum unit but not many people read these.

  1. Open the front cover (Where you put the cartridge and drum unit in)
  2. Press the Back Button
  3. Display reads "Replace Drum 1. Yes 2. No"
  4. Press the number 1
  5. The display reads "Accepted"
  6. Close the Front Cover
If you have not replaced the drum unit and you reset the drum counter you will see a noticeable degradation of the printouts coming from the machine.

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