I just bought and installed a smartcode keyless lock from weiser. My problem is the motor turns but does not engage the latch. The torque blade is inserted into the turnpeice shaft and in fact when I turn the turnpiece manually it works fine. I tried resetting the bolt direction determination several times to no avail. In fact the bolt is not being turned although the motor runs.I also tried reinitializing but that didn't help either. My door is a right handing door. When I put the lock together without the door everything works fine. The unit is flush against both sides of the door. Help I don't know what to do!

SOURCE: dead bolt trys to turn in the same direction

Hi.
I think it can be possible that the bolt assembly is installed upside down.
Remove the unit, and refit with the bolt and faceplate the other way up.
Test WITH THE DOOR OPEN. to ensure correct function.

I am not familiar with this lock - but other weiser locksets can suffer the same problem if a deadbolt is installed inverted.

SOURCE: I installed a weiser smartcode lockset and the

Here is a link to the Frequently asked question page for your lock:

http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx

I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.

Here's a link which tells you how to remove the cover, and reprogram the lock codes:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

SOURCE: brought new keyless dead bolt. Put it in a door

My lock adjusted itself automatically... You have to hold the lock button in (on the exterior side) while you insert the battery pack - the deadbolt will cycle in and out, then beep a couple times. You'll be holding button for maybe 10 seconds.
I have to say while this step is included in the instructions in a big red box, it says nothing about why or what its doing, so I imagine many people miss this...

SOURCE: I installed a weiser smartcode lockset and the

2 important things which may seem dumb but solved my problem:

- Make sure that once everything is in place, you hold the lock button before inserting battery pack (and keep holding the lock button) until you hear 2 beeps. The latch should come and go.

- Last but not least, make sure you put NEW batteries in... I had old batteries and when i tried it seemed like is was working but could not finish the door direction finding sequence stated above. Make sure they are new and it should work!