I just called the company @ 1-800-947-3744 and they are sending me a new toaster over to replace Model #328. DO NOT use the oven was what I was told and when the new oven arrives they'll tell me what to do with the damaged one. Mine had 2 warped areas on the front upper heating element.
I think this is a common problem with these kind of toaster ovens. Mine isn't a Toastmaster - mine is Cook's Essentials (from QVC), and my upper elements have also warped and split, although mine are curved downwards.
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upper elements warped and not working emailed company they dont sell the parts cant find them anywhere
Same thing happened to me. Will the company replace the toaster? After researching this brand it seems they have many reaccuring problems. This one with the warped coils and there is another one that the glass has exploded. definatly will not buy anything from toastmaster again.
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