Canon PIXMA MP520 InkJet Printer Logo
Posted on Sep 28, 2009
Answered by a Fixya Expert

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Error code 5010 - Canon PIXMA MP520 InkJet Printer

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  • Expert 987 Answers
  • Posted on Sep 28, 2009
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Joined: Feb 25, 2009
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Try these steps..

1. Turn off the printer (MP 830) or other 2. Disconnect the printer from the power outlet (totally unplug the printer) 3. Wait for 1 minute - not less than that. 4. Plug the printer back in to the electrical outlet. 5. Turn the printer on

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What are the error codes on my printer,5010 & 6100?

The 5010 error indicates a scanner error. The scanner unit cannot detect the home position, or the scanner unit warming-up is not done properly at power-on. On the LCD, "Scanner is not operating correctly." is displayed.
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Re: Error Code 5010

Call Canon technical support.
Dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
See also a previous related question here! (a scanner issue)
http://www.fixya.com/support/t1232529-error_code_5010_cannon_mp460_printer
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Error code 5010

Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights.

I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy!

I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages.
Sooooo irritating!!!!!

Anyone know what to do?

I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!
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There's no specific info on a 5010 error even on Canon website, but ANY error in between 5000-9999 needs Canon's attention, so if it's under warranty, get a replacement.
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