Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive Logo
Posted on Sep 30, 2009
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Can't retrieve data

My 250g wd external harddrive is not showing up when I plug it in. I tried it on 2 desktops and 1 laptop still no joy. I have data on it and the power light comes on but when I open it up it says fold is empty but it also says no free space available. Please help!!!!!!!!!!!!!!

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Steve

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  • Western Digital Master 3,290 Answers
  • Posted on Sep 30, 2009
Steve
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Joined: Dec 02, 2008
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Be sure to use the WD supplied USB cable to connect the drive. I had a similar problem with my WD Passport 320 and was told that using a cable other than that short 8 inch cable can cause some odd operations.

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