Start from ground zero
1. Is everything Powered up?
2. Check you internet connection
a. Can you directly connect to the internet by connecting a computer to the device providing the internet?
If this is good, then do this for later. ( it may not be needed but is good to have)
go to 'Start' -> 'Run' ->CMD[Enter]
Now you have a DOS box.
here
type CD \[Enter]
type IPCONFIG /all > ipdata.txt[Enter]
exit[Enter]
This copies the working IP Config that may be needed later.
Now connect in this order Internet connection to WAN Connection of router
Then connect one of the the LAN Connections of the router to
the working computer.
Turn off everything for 15 min.
No I am not kidding. Technical reason: Clear the ARP Table back at the ISP.
Restart the router then the computer.
Still no internet?
More details will be needed.
Router Make and Model
Internet Connection Type
Computer Make, Model OS and Version.
Good Luck
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