The 0502 error can be caused by four different issues:
If the printer is still under warranty, it is best to replace it, as error 502 is usually recurrent. Otherwise, please follow the link below to the Lexmark website for a detailed troubleshooting guide for error 502:
I hope this helps.
SOURCE: printer failure when trying to print, error message 502
Try cleaning the slider bar upon which the ink cartridge slides abck and forth -- NOT THE TAPE- the slider bar assembly it self .. It worked for me .
SOURCE: printer error 502
Shut down the printer, check whether the printer has peripheral devices such as a stabilizing power supply, and disconnect them.After five minutes, restart the printer to see whether the fault corrects itself. If the fault persists, the heating component may be faulty and the printer will need to be repaired.
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