Hello,
You need to shut it down and remove the power cord. Press and hold the power ON button for about 5 seconds.
Open the case to the computer and do one of 2 things:
1) Pop out the CMOS battery which is about the size of a quarter and is usually a 3 volt battery. Leave it out for several minutes, then reinsert it in the slot. Close the case and connect the power cord. Power up and then you will have to enter the BIOS, verify your settings and do a Save and Exit. This will eliminate the password prompt. (Note:Different computers use different keys to get into the BIOS. It is usually an F key or the Delete key. Watch for the message as it boots.)
OR...
2) Most motherboards have a jumper labeled CLR or RESET. There are 3 pins together with a jumper on 2 of the pins. If the jumper is on pins 1 and 2, remove it and place it on pins 2 and 3 for 15 seconds. Then remove it and place it back on pins 1 and 2. Replace the cover, power up and again, enter the BIOS and verify your settings and do a Save and Exit.
Thanks for using Fixya.
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