Trying to install hp photosmart 2610 on xp pro. machine.
When I get to the end and plug the printer in it comes up with this "an error occurred during the installation of the device"" the environment specified is invalid"
Have tried to uninstall and reinstall software.
When i go into add new printer it does not show any choices for ports. I know it is not the usb ports because my jump drives work fine.
What s4u311 worked 4 me but if it still does not work try to get registry mechanic and run it on ur pc maybe it will help
Hi friend
u have to do this
1.plge in ur usb printer cable on other port
2.do not on ur printer
3 put ur printer cd in ur cd rom drive
4install ur printer software
5 in between the installtion ask to u power on ur printer then u have to on ur printer
5 completing the printer installtion
try to print
& thnx uing fixya
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Have tried this and still the same thing. If i don't have the usb set right in the bios do you suppose that might be the problem. dont have the computer with me right now, but i will on monday.
Have registry mechanic and did not make any difference.
what s4u311 worked 4 me but if it still does not work try to get registry mechanic and run it on ur pc maybe it will help
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