ERROR MESSAGE APPEAR AFTER PRINTER PREPARATION OCURING. THE ERROR MESSSAGE THAT APPEAR , INK SYSTEM FAILURE. INK SYSTEM HAS FAILED. UNABLE TO COPY, RCEIVE FAXES OR PRINT. REFER TO DOCUMENTATION. ERROR 0xc0d0281.TURN POWER OFF, THEN ON AGAIN. I ALREADY TURN POWER OFF AND ON AGAIN STILL THE ABOVE ERROR OCCUR. NEED THE SOLUTION URGENTLY. TQ

Hi,

Ink System Failure is a Hardware Issue, which indicates that the Ink Delivery system failed to initialize.

I suggest you to perform the below the troubleshooting steps, if it doesnt fixes, then the printer need to be serviced or replaced.

1.Turn OFF the printer, unplug the power cable and the USB from the printer.Then Press and Hold the ON/OFF button for 1 minute and then reconnect the cables and try again.If it doesnt fixes, goto next step.

2.Remove the ink cartridges, Turn the printer OFF and Unplug all the cables from the back of the printer.Connect the Printer directly to the wall outlet.Turn it on and wait until u get a prompt to insert the ink cartridges.If it didnt work, go to step 3.

3.Remove the ink cartridges again and close the access door.Disconnect the power cable while the printer is ON.Now Press and Hold the OK and CANCEL button.While Holding the OK and CANCEL button insert the power cable and continue holding the button until u get a message "NVM Reset" or untill the printer goes OFF.Then release the buttons and press ON/OFF button.

4.If you still get the same error, then the printer needs to be serviced.

Thanks
Riz