The problem with encoder strip please follow the steps given in this link: (note is the not canon but lexmark website but the problem is with encoder strip please follow the steps WARNING! Be very careful when cleaning or adjusting the printer's encoder strip if broken it may not work )
http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:549:0:0&framed=&docid=ENUS22722&relevance=0
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Just follow the steps that it if unable to do it please cannon tech support>>>>>>>>>>>>>>
http://www.usa.canon.com/consumer/controller?act=SupportIndexAct
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