Help i have a siemens speedstream 4200 and all lights are on but i cant get on the internet . what could this be and how do i fix it

Hi,
I got ur question, try following steps and i hope it may solve your problem soon and also reply back to me if it solves the problem:

1. Hard Reset the Modem(on back side of modem or underneath you will find the small hole that says reset you need to press and hold that button as soon power light on the modem flashes release the reset button)

2. Go to control panel then go to network connection> on leftside click on create a new connection>click on next>select the first option Connect to Internet>next>select second option set up my connection manually>next>select second option connect to broadband connection that requires user name and password>next> typpe your internet user id and password and confirm the password>next>click on Finish..

3. You will get a new window with your connection name just click on connect at the bottom of that window, you will get connected OR you ill get some error if you wre not be able to connect, note the error if you get that there.


4. open internet explorer then browse the internet if you are connected....

5. If You face any problem reply back to me here with your ip address,dns server,default gateway so we can try to put manuall address on your modem.

6.Other thing that you can try is cick on start>> go to Run box>> Type>netsh dump>> click on ok>> wait for 2 minutes th reboot your computer and try to connect through connection that you would create in network connection.........



reply back to me pls........
navjot