Hi.
Turn off TV and player and check the cables at the back. If you have component cables or AV cables, then there is a separate audio connection. If you use HDMI connection, check in menu the HDMI Audio out function. If it is set to mute, then HDMI audio is off, and audio goes through an optical audio cable. Check what cables you have at the back.
Also double check speakers connection if you use speakers, and have a look at the Settings in Audio Menu.
Before restarting, try also disconnecting power cord from player and TV. Wait five minutes, then connect back and restart.
Below the manual, enter the model to access download.
Here download page.
The software update should also reset the unit to factory settings, so that you do not need to check settings.
Let me know if there are troubles after the update.
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Couldn't find any problems relating to HDMI.
Am in process of updating software though - maybe that'll work. Thanks
was the solution - thanks
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