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Posted on Nov 14, 2010
Answered by a Fixya Expert

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Script problems - Yahoo Messenger

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JASEEL P

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  • Master 556 Answers
  • Posted on Nov 14, 2010
JASEEL P
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Joined: Nov 13, 2010
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It is most likely because you don't have scripts enabled. Try this first.

To enable scripting:

1. Click the "Tools" menu on your Internet Explorer toolbar and select "Internet Options."
2. Click the "Security" tab.
3. Click the Internet (globe) icon and click the "Custom Level" button.
4. Scroll down to "Scripting."
5. Enable the following:
* Active scripting
* Allow paste operations via script
* Scripting of Java applets are all enabled
6. Click the "OK" button at the bottom of the window.

If that doesn't work try this:

Why do I receive an error when running Yahoo! Messenger?

You might have a corrupt file in your Yahoo! Messenger directory. To fix the problem, you must manually delete the "Messenger" directory on your C: drive (default), then reinstall the Yahoo! Messenger application.

To delete the directory:

1. Close the Yahoo! Messenger application if you currently have it running. Make sure all instances of Internet Explorer are closed.
2. Go to your desktop and double-click "My Computer."
3. Click the "C:" drive.
4. Go to:
* C:\Program Files\Yahoo!
5. Highlight the Yahoo! Messenger folder and press the Delete key on your keyboard. (All archives will be deleted if they are not copied. Please see below.)

To install:

1. Close all running applications except for your Internet browser.
2. Visit the Yahoo! Messenger home page.
3. Click the "Download Now" button.

To copy your complete Message Archive:

1. Close Yahoo! Messenger (if it is currently running).
2. Go to your Desktop and double-click "My Computer."
3. Select the "C:" drive.
4. Go to:
* C:\Program Files\Yahoo!\Messenger\Profiles
5. Your "Profiles" folder contains your complete Message Archive. Copy it to the same location on another computer if you wish to view it elsewhere.

Note: If you copy this folder to another computer, your complete Message Archive will be copied, overriding the Message Archive on the computer to which you are copying.

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