Epson Stylus photo C87 InkJet Printer Logo
A
Anonymous Posted on Dec 14, 2010

Both red lights come on at the same time as soon as i turn printer on

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Anonymous

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  • Master 386 Answers
  • Posted on Dec 14, 2010
Anonymous
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Joined: Oct 06, 2010
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Hi Good day!! This error means that some mechanical parts of your printer is in trouble. This could be some of the causes:

1. The print head is stuck somewhere or is unable to move because of some blockage in the printer's bay.
2. If you are using a Continuous Ink System, then the tubes might have blocked the print heads from moving.

To resolve, turn OFF your printer. Remove such blockage then turn the printer back ON.

Regards,
JR

Testimonial: "very helpful"

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