Hi,
Go to RUN (Start--> Run) and type DEVMGMT.MSC now you can able to view the device manager window. There you can able to view Keyboards. Click on that + mark, down you can able to view the type of keyboard (like Standard 101/102-key etc...). Right click on that and select UNINSTALL and Restart your PC. Now you check. If still the issue presist means you need to contact DELL, this will be a hardware issue. They can able to fix it.
Please let me know for further assistance.
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