Recording Company Greeting
1 Press FEATURE 9 8 3
The display shows
Log:
QUIT RETRY REC
2 Enter 1 0 2 0 0 0 0
3 Press OK
The display shows
Admin
MBOX AA OTHR
4 Press AA
The display shows
Auto
Atdt
Admin
GRTG
TABLE
LINES
5 Press GRTG
The display shows
Greeting Admin
GRTG AA
6 Press GRTG
The display shows
Greeting:
RETRY OK
7 Enter Greeting number "13" (for holiday recordings
8 Press OK
The display shows
Greeting
RETRY PLAY REC
9 Press REC
10 At the sound of the tone record the greeting.
Greeting: "Thank you for calling (your company name)..........."
11 Press OK to end your recording.
The display shows Accept Greeting:
RETRY PLAY OK
NOTE: To listen to the greeting press PLAY, to re-record the greeting press RETRY
12 Press OK to Accept the greeting
To program to play
1 From Step 12 press *
2 Press Table
Auto Atdt Admin
GRTG TABLE LINES3 At Grtg table: enter 1
4
Grtg table:
Retry OK
5 Press OK
6 Press OK again @ AA menu prompt
7 At Morning: 1 press CHNG to whichever new greeting you recorded
CHNG
Morning:
1
PLAY
NEXT
8 Continue by pushing next through all times
9
Afternoon:2
CHNG PLAY NEXT
10 You should note which times had which greetings to change back after holiday
11 After you change all the times Morning Afternoon Evening Non-business press Release
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This will work for setting a new greeting as well, you can use numbers 1,2,3 etc for the greeting numbers to set them at different times of day in the table.
When I Enter 1 0 2 0 0 0 0
it says invalid password
Also, I already have a prime (day) and alternate (night) greeting. I really don't want to erase those i just want to record my personal one.
You probably have 120000 as your Mailbox code, set your personal greeting number as 13 and it should work I believe.
Record a greeting at a specific number, 13, etc then put that number into your personal greeting area.
Ok so I did all this and now when ppl call the main line- my personal greeting pops up.
So i changed it back to the original.
When ppl call they get the main line and then dial 21 to get to me, if i don't answer it goes to my pers message- that's what I want to change.
I recorded my personal message under 13- but how do i get it to play when i don't pick up during business hours?
OH! I'm sorry haha I'm the phone admin for the whole office so I get a little confused between personal and company wide.
For this one press Voice mail, then input your password, then press admin, then Greet, then choose then put it your number 13.
Actually I'm not sure you can choose the number when you pick the greeting, you might only be able to choose between main and alternate greetings
I get it now! You're thinking personal greeting is a personal greeting for your mailbox, nope, that is a personal greeting for a specific incoming caller ID. Your voicemail greetings are recorded on main and alternate.
Thanks for all of your help.
I still don't understand cause it worked fine last week, we moved locations and they set up our phones and the only thing effected was my personal voicemail and now i have no idea how to set it up again.
Prime= Thanks for calling (business name) blah blah blah if you would like to reach this person dial this
Alternate= hi you've reached (business name) after business hours...for emergency dial 7
Personal (so i thought)= Hi you've reached (me) at extension 21, please leave a message
So how do I record the last one?
Prime and Alternate within your voicemail box are for your personal extension.
The ones inside of the AA screen are for your entire office.
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