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Posted on Mar 20, 2011
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Help microsoft problem. I have a technical difficulty with microsoft. I mistakenly unistalled Microsoft Office 2007... I did asystem restore, when i click on microsoft word it's saying " This patch package could not be opened.Verify that the patch package exists and that you can access it,or contact the application vendor to verify that this is a valid Window Installer patch package." So I downloaded fix MSI, now error 1311 is coming up and there saying i have to verify it...

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Martin Murray

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  • Microsoft Master 1,623 Answers
  • Posted on Mar 20, 2011
Martin Murray
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File name: Microsoft Clean uninstaller.exe
File size:351.23 KB


run it and select the microsoft installations that are listed and uninstall them. Once it is finished cleaning up restart your pc and reinstall office. If the reinstall does not work then you have not removed all parts using the microsoft cleaner. Open it back up and check for any left over parts of the installation


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