Tod,
I have worked with them both as well, Goggling is not the answer to all questions such as yours it takes experience and know how.
I have made templates as well and those just are not the file format for print shop. PDF (Portable document file). You could try nuance software to print out PDF's. But to import a file format that is not compatible just will turn the print out into goop.
This is like trying to get a 2 year old kid to speak a different language then he is used to for example.
Let me do some research on the file extension your using and other print programs please, so I can provide not only a solution but a resolution to your difficulties!
What is the file extensions? Hence the end of the file after the DOT?
Thanks for using Fixya.com I hope to have a answer for you as soon as you update me with this information.
Regards,
Rulds2008
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
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