Replace the ETB when a REPLACE TRANSFER KIT message displays on the control panel.
1. Turn the printer off.
2. Open the top and front cover.
3. Lower the ETB by pulling the green handle at the top of the unit downward.
4. Press the small blue latches located on either side of the bottom of the ETB and lift the unit out
of the printer.
5. Install the new ETB.
6. Close the front and top covers.
SOURCE: i have hp printer 4700 color laserjet .i installed
What I recommend you to do is turn off the printer, disconnect it from main power for a couple of minutes and then connect back and then turn on and counter suppose to reset by itself.
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