HP LaserJet CP1215 Color Printer Logo
Posted on May 01, 2011
Answered by a Fixya Expert

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Ghosting - HP LaserJet CP1215 Color Printer

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Seeker5211

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  • Master 1,089 Answers
  • Posted on May 02, 2011
Seeker5211
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Normally ghosting is caused by a bad fuser.
Put paper in the manual feed tray(tray 1)
Print something. As the paper gets 1/2 way into the printer, open the cover..
Look at the paper. If there is no ghosting, the fuser is bad. If there is ghosting, could be a cartridge drum.
Follow these steps print a Print quality troubleshooting page to identify which print cartridge is causing the issue.

  1. Open Toolbox .
  2. Click the Help folder, and then click the Troubleshooting page.
  3. Click Print , to print the page. The page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular print cartridge. Figure 4: Print quality troubleshooting page bandsghosting - c01417618.gif 1 - Yellow 2 - Cyan 3 - Black 4 - Magenta

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