I'm sorry that the Network Player is displaying the error message. Usually, the error message appears if you use the Computer to format the player. In order to resolve the issue, please format the player using the format option from the Menu items on the Player.
Please follow the below steps to format the player using the Menu options. 
If the issue persists, service may be required. Please click hear to locate your nearest service facility:
Thanks for understanding. Please let me know if you require further assistance..
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