Go to this site
http://support.microsoft.com/default.aspx?scid=kb;en-us;324460
After careful research and reading about this problem and how others have handled it, it seems best to go back tot he source for the fix.Read it carefully and follow directions. Since I do not have any info on your PC or your Op sys, I cannot go any further with helping you, it seems pretty self explanatory however. If you have any problems, let us know.
Good Luck with this!
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