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if IE crashes, check error code in system log, This is a typical problem with IE, usually caused by Plugins, you can try disable plugins or it can me missing plugin, try upgrade to the latest IE, As for plugins ensure your JAVA and Flash is update, can be ActiveX error.
Find Shockwave for Director ' not flash'
and uninstall it. If you have an "ActiveX" and a "plugin" it's because
they ship two different products, one for IE and one for Firefox/Chrome,
so remove them both.
Go to google search, search as bitdefender online scan.
Remember open this in internet explorer, it works only in IE.
install the activex plugin. it will automatically install the updated virus defs. start the scan for all files. It might take some time to scan wait for it to complete
Try removing your current webbrowser Installing new webbrowser like IE7 or later then install the following
Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Shockwave Player 11.5
Also Try Updating your audio and video drives
I posted this on Amazon earlier, where people seemed to be trying to solve similar problems:
I followed all the tips here and on other sites to no avail. This AM, I
finally found the problem: I had to update the flash/activeX plugins
for Internet Explorer and then it worked.
I'm a Firefox user,
and things were working fine until one day, mysteriously, I started to
get this "Please install Flash Player 9 and ActiveX" message when we
tried to launch the Easy Link software. I had Flash Player 10 on my PC,
but I followed peoples' suggestions and tried uninstalling,
reinstalling, updating the browser plugins, etc. Nothing worked.
Then,
thinking that ActiveX is something that helps a browser run content on
a web page, I wondered if the missing ActiveX component that Easy Link
was complaining about wasn't browser-specific. So I closed Firefox and
Started Internet Explorer, updated the Flash Player from Adobe's
website through that browser and Easy Link started working right away.
I
suspect that at some point Vista did a software update (as it sometimes
does) that included a new version of Internet Explorer. That version
probably wasn't updated to the latest Flash plugin and started causing
the problem with the Easy Link software. I didn't notice it of course
because I don't use Internet Explorer. If anyone is still having the
problem, I recommend opening Explorer, going to www.adobe.com and
clicking the button that says "Get Adobe Flash Player". Worked for me
(finally).
Flash player is browser specific too.. Just download flashplayer plugin and activex and shockwake installer. Install it and restart the system. (Browsers should be closed while installation) http://filehippo.com/download_flashplayer_ie/ http://filehippo.com/download_flashplayer_firefox/ http://filehippo.com/download_shockwave/
Is your PC running with Win XP with Service Pack 2 or higher? Which browser do you use ( Internet explorer or Mozilla Firefox) Check out the Add Remove Panel for the Latest installation of 1. Adobe Flash Player ActiveX 2. Adobe Flash Player Plugin
You need to uninstall Java and Adobe Flash Component from PC.
First, it is better to run in "Safe mode with Networking"; by pressing F8 key during Bootup.
After then, Uninstall Java, Then uninstall Adobe Flash component from the control Panel, then reboot PC. Let me know after this if you are able to download and install the latest version of Java and Flash plugin from the link given: Java Plugin Flash Player . And then reboot PC. Let me know the status after it.
Is your PC running with Win XP with Service Pack 2 or higher? Which browser do you use ( Internet explorer or Mozilla Firefox)
Check out the Add Remove Panel for the Latest installation of
1. Adobe Flash Player ActiveX
2. Adobe Flash Player Plugin
3. Adove Shockwave Player 11
Download it from this weblink: Flash Player
http://labs.adobe.com/downloads/flashplayer10_ax.html
Also check this update for Microsoft:
http://support.microsoft.com/kb/912945
Let me know the exact error message coming up, to narrow down problem. For more help you can email at techin.scott at gmail.
Regards,
Ellin
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