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Anonymous Posted on Feb 12, 2013

Computer Crashes Error Code: Kernel-Power 41 (63)

Computer crashes, suddenly goes black, or freezes with an annoy buzz. I keep getting the problem over and over. Windows 8 is up to date. PS I had the same problem with Win 7, I thought the upgrade might help. It did for a while, but the problem is back. I read in another website that it may be and audio driver conflict. So I disable the second audio driver, but the problem continues. I would appreciate any help. Thank, --Ed

1 Answer

Michael Green

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  • Master 3,799 Answers
  • Posted on Feb 12, 2013
Michael Green
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The problem may still be your audio. If you go into the bios and switch the audio off and the problem disappears then you will need a separate audio card in a PCI slot.

  • Anonymous Feb 13, 2013

    Thank you for your Help! Disabling the audio in the BIOS worked. Now I can just get a PCI audio card and use that for sound. Great solution, cheap fix. Thanks again, --ed

  • Michael Green Feb 13, 2013

    Glad I could help.

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3 Related Answers

BLAZZ81

Matthew Albert

  • 281 Answers
  • Posted on Apr 15, 2010

SOURCE: Outlook 2007 Crashes

You did the windows 7 upgrade?

if you do a backup and full instal[reformat] it will work,

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Anonymous

  • 961 Answers
  • Posted on Jun 12, 2011

SOURCE: My gateway 506gr came with

There have been alot of problems with Windows 7 and older software compatabilty. I have conflicting info on what audio you system has. One says Realtek:
http://support.gateway.com/us/en/product/default.aspx?partNumber=4367
This site supports up to Windows Vista but, in some cases Vista will work with Win 7. You can also try here:
http://www.realtek.com.tw/DOWNLOADS/
Another said Intel, which you can try here:
http://downloadcenter.intel.com/default.aspx?iid=subhdr+downloads
With Intel, click on the "run Intel Driver Update", and let Intel scan your system, because they will let you know if your sound is theirs or not. What it may come down to is, if you can't find a driver, and, want Windows 7, you may have to upgrade to a sound or graphics card.
Good luck,
Dave

Anonymous

  • 22 Answers
  • Posted on Mar 26, 2012

SOURCE: Gateway DX4822-01 desktop computer crashes but powers back up after a cool down period. I thought it was a mother board issue and replace the mother board but the same thing is occuring with the new

It is most likely the cpu fan, check to see if you have enough thermal paste on cpu, if not apply a little more and see if that resolve the issue.

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