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Posted on Oct 21, 2010

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When the printer is turned on it states: ink system failure. Unable to print. Refer to printer documentation. Error Oxc18a0001.

1 Answer

Anonymous

Expert 106 Answers
Posted on Oct 21, 2010

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Joined: Jul 19, 2010

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Possible causes of this:

loose or improperly installed ink cartridge
damaged cartridge
dirty print head

Solutions:

check cartridge connection, try to remove and reconnect
replace damaged cartridge
clean printhead using the printhead cleaning utility software of your printer

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