A d5 error code usually means Sd. This error code is displayed when the control detects the basket has not seated on the hub or that the pressure switch has detected a Suds-lock condition. The washer will try to run a mini-clean out cycle using cold water and a 5 minute pause to clear the suds. If this cycle does not clear the display and complete the cycle the clothing may need to be rinsed by hand and then rewashed. The fault is caused by using the wrong detergent or excessive amounts of detergent. Note: If the Hard Reset does not work, there may be an internal failure with the washer.

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